Humane Healthcare
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How might healthcare facilities regain patient trust during the pandemic?
The COVID-19 pandemic has had an unprecedented impact on healthcare facilities across the world. Specifically for ambulatory healthcare, an effective restart begins with understanding patient emotion at a fundamentally human level—to uncover unmet needs around trust and confidence.
As part of this human-centered exploration at Gensler, we published a blogpost that outlines insights to inspire action toward humane healthcare. Read the complete blogpost here.